Refund policy

 

I gladly accept returns and exchanges
Just contact me within:  7 days of delivery
Dispatch returns back to me within: 14 days of delivery

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.



To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vwtglass@gmail.ca. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at vwtglass@gmail.ca


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right